Frequently asked questions

Do your products contain hydroquinone?

No. Our products are formulated without hydroquinone and without corticosteroids.

How much is delivery?

Free delivery. For other cities, an advisor will tell you the delivery time by phone.

How do I pay?

On delivery, to the courier, in cash or by mobile money. Nothing to pay online.

Do I need an account?

No. Your name, WhatsApp number, city and neighbourhood are enough.

Which product should I choose?

Start with the “My skin concern” page, or message a skin advisor on WhatsApp: she will recommend a routine.

How do I track my order?

An advisor calls you to confirm, then the courier contacts you before arriving. You can also message us on WhatsApp with your order number.